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Unlock Growth with ISO and AI

Workshop 2025

Drive Sustainability

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Global Competitiveness and Innovation

Agenda

The top premise remains: Quality management must contribute to the economic success of companies by increasing and ensuring customer satisfaction and by
reducing error rates.

Digitization offers new opportunities for this:

  • Digital quality management systems allow an interactive, exciting experience for users and thus keep systems up-to-date.
  • Mobile collaboration tools improve communication, strengthen quality
    culture, and support the living of quality standards.
  • Digital processes are faster and more resistant to errors.
  • People equipped with digital aids (“augmented workers”) are relieved
    and are therefore significantly less prone to errors – this goes far beyond
    the classic quality technology “Poka Yoke”, for example.
  • Through social media, etc., there are completely new ways to measure customer satisfaction. This makes it possible to react much faster to quality problems.
  • Process mining can automatically record processes and detect loops (inefficiencies) caused by internal quality issues.
  • Dashboard solutions allow the real-time control of processes in order to save costs and ensure the quality of results.
  • Through artificial intelligence, digital data can be used to immediately identify quality issues and automatically suggest solutions (e.g., advanced process control that goes far beyond SPC – Statistical Process Control).
  • Chatbots such as ChatGPT offer completely new methods of knowledge management also in performing audits, statistical tests and in the analysis of quality data.

In this one-day workshop we discuss the possibilities of digitalization in quality management systems with the focus on laboratories. You can assess the maturity
level of your quality management system regarding digitalization and artificial intelligence. We work with open-source tools such as Orange and Chat GPT. We
give you an overview of the most popular AI Tools.

Our Speakers

Dr. E. Soboleva

CEO - KLG Global LLC , RAK,UAE, ISO Management Systems, Lead Auditor and Trainer, Quality Austria GmbH, Austria

Dr. Evgeniya Soboleva is a leading expert in quality management, environmental research, and international consultancy, with over 20 years of experience in auditing, training, and leadership roles. Holding a doctorate in Environmental Research and an MBA in Business Administration, she has pioneered sustainability initiatives, quality management frameworks, and international partnerships across industries such as aerospace, defense, and energy. She has led major certification programs, advised UN organizations, and contributed to global environmental safety and risk management. Certified in multiple ISO standards, cloud technologies, and business continuity, Dr. Soboleva continues to shape industry best practices through her consultancy and leadership at KLG Global.

Dr. Carlos Chanduvi Suarez

CEO -KLG Global LLC , RAK,UAE, Former UN, UNIDO Senior Coordinator for climate technologies, Board Member, DBEnergy, UAE

With over 30 years of experience in international consultancy, training, and lecturing, Carlos Chanduvi has led global projects in strategic innovation, sustainability, and knowledge management. Holding advanced degrees in engineering, material technologies, economics, and international business, he has held leadership roles at UNIDO and other international organizations. As a Lead Auditor, he specializes in quality and information security, cloud transformation, and business strategy, collaborating with financial institutions and policymakers worldwide.

Adrienne Doolan

Founder & CEO, Sustain Global LLC - RAK UAE, SME Impact, UAE, Board Member UN Global Compact Local Network, UAE, Trainer for Sustainable Business, UAE

Sustain Global is a business connect platform dedicated to empowering startups, entrepreneurs, and SMEs to thrive within the sustainability ecosystem. By supporting innovators and emphasizing collaboration, Sustain Global is instrumental in advancing transformative strategies for sustainable development

Dr. Oliver Jöbstl

CEO, Successfactory, Austria

Dr. Oliver Jöbstl holds a doctorate in Plant Management, TPM, and Quality Management, complemented by a background in Material Science. His qualifications include ISO 9001 and ISO TS 16949 auditing, EFQM Senior Assessor certification, a Design for Six Sigma Black Belt, and SAFe 4 Certified Agilist accreditation.

Dr. Jürgen Gamweger

CEO, Successfactory, Austria

Dr. Jürgen Gamweger holds a doctorate in Continuous Improvement, Strategy, and Leadership. His qualifications include Six Sigma Champion and Black Belt, Systemic Leadership Coach, EFQM Senior Assessor, ISO 9001 Auditor, EFQM C2E Validator, and Certified SAFe SPC (Scaled Agile Program Consultant). Dr. Oliver Jöbstl holds a doctorate in Plant Management, TPM, and Quality Management, complemented by a background in Material Science. His qualifications include ISO 9001 and ISO TS 16949 auditing, EFQM Senior Assessor certification, a Design for Six Sigma Black Belt, and SAFe 4 Certified Agilist accreditation. Dr. Jürgen Gamweger holds a doctorate in Continuous Improvement, Strategy, and Leadership. His qualifications include Six Sigma Champion and Black Belt, Systemic Leadership Coach, EFQM Senior Assessor, ISO 9001 Auditor, EFQM C2E Validator, and Certified SAFe SPC (Scaled Agile Program Consultant).